Managed IT Services2025-09-19T03:03:46+00:00

MANAGED IT SERVICES

Simplify IT, strengthen security, and stay compliant. Our managed IT services give regulated businesses the confidence to focus on growth while we handle the technology.

MANAGED IT SERVICES FOR REGULATED INDUSTRIES

Firethorne Tech delivers US-based, compliance-driven IT services designed for industries where security and regulatory requirements are non-negotiable. From defense contractors and aerospace to healthcare, finance, and critical infrastructure, our team blends hands-on IT expertise with a security-first, compliance-focused mindset. Every service we offer is backed by a proven approach to protect your business, maintain compliance, and ensure operational continuity.

We don’t outsource or offshore any part of our IT support. Every Firethorne Tech engineer, technician, and consultant is located in the United States, ensuring faster response times, clear communication, and a deep understanding of compliance requirements in regulated industries.

US-Based IT Support

US-BASED SUPPORT, NO EXCEPTIONS

We don’t outsource or offshore any part of our IT support. Every Firethorne Tech engineer, technician, and consultant is located in the United States, ensuring faster response times, clear communication, and a deep understanding of compliance requirements in regulated industries.

SCALABLE, COMPLIANCE-DRIVEN IT SOLUTIONS & SUPPORT FOR GROWING BUSINESSES

HELPDESK & END-USER SUPPORT

Fast, reliable IT support from our US-based team.

RESPONSIVE SUPPORT FOR YOUR TEAM

Our US-based helpdesk resolves issues quickly, keeps your employees productive, and ensures every interaction is handled with a security-first mindset.

ENDPOINT MONITORING AND MANAGEMENT

Keep your devices secure and performing at their best.

PROACTIVE DEVICE PROTECTION

We monitor and manage every endpoint — laptops, desktops, and mobile devices — to prevent issues before they affect your operations.

CLOUD BACKUP & RECOVERY

Protect your business-critical data and recovery with confidence.

ALWAYS READY TO RECOVER

Secure, compliant backups for endpoints, Microsoft 365, and servers, ensuring you can recover quickly from any incident.

MICROSOFT 365 MANAGEMENT

Optimize your Microsoft 365 environment and ensure you're getting maximum value for what you're paying.

SECURE & EFFICIENT COLLABORATION

We handle licensing, configuration, and security controls so your Microsoft 365 environment is fully optimized and compliant.

EMAIL & DOMAIN SECURITY

Keep attackers out of your inbox.

ADVANCED EMAIL PROTECTION

SPF, DKIM, DMARC, and full Microsoft email security management to block phishing, spoofing, and other threats.

NETWORK MONITORING & MANAGEMENT

Maintain a secure, high-performing network.

PROACTIVE NETWORK CARE

We monitor and manage your network infrastructure to ensure uptime, optimize performance, and maintain compliance.

ENDPOINT DETECTION & RESPONSE (EDR)

Detect and stop cyber threats in real time.

CONTINUOUS THREAT PROTECTION

Our EDR solution, monitored by our US-based team, stops advanced threats before they can cause damage.

STRATEGIC IT PLANNING

Technology aligned with your business goals.

COMPLIANCE-DRIVEN ROADMAPS

We help you plan for growth while meeting regulatory requirements, ensuring your IT investments deliver maximum value.

WHY CHOOSE FIRETHORNE TECH AS YOUR MANAGED IT PROVIDER

At FTS, we combine technical expertise with a compliance-first mindset to deliver IT solutions that meet the unique needs of regulated industries. Every member of our team is based in the United States, ensuring secure, reliable, and culturally aligned support. We never offshore any work — your data and systems are managed by professionals who understand the security, compliance, and operational demands of your business.

We specialize in serving aerospace, critical infrastructure, healthcare, finance, and Department of Defense contractors. Our proven processes are built around safeguarding sensitive data, meeting regulatory requirements, and enabling operational excellence. With FTS, you gain a dedicated partner who prioritizes security, uptime, and long-term IT strategy, so you can focus on running your business with confidence.

SECURE. COMPLIANT. ALWAYS ON.

FREQUENTLY ASKED QUESTIONS

Do you provide continuous compliance monitoring?2025-09-29T17:54:51+00:00

Yes. Firethorne offers 24×7 security monitoring, patch management, and periodic risk analyses to keep your institution aligned with evolving regulations, ensuring that changes in technology or law never put your compliance status at risk.

Can you assist with secure cloud migrations for banking applications?2025-09-16T17:31:39+00:00

Yes. We design hybrid and private cloud solutions that incorporate encryption, multi-factor authentication, detailed logging, and identity management to meet GLBA and PCI-DSS controls while ensuring high availability.

Are all services delivered by US-based staff?2025-09-16T17:31:12+00:00

Yes. All assessments, consulting, and managed IT services are performed by our 100% US-based team, reducing supply-chain risks and supporting compliance with GLBA and state privacy requirements.

Do you offer services for PCI-DSS compliance?2025-09-16T17:30:50+00:00

Absolutely. We design and support secure network architectures, encryption, and access controls that meet PCI-DSS standards for protecting cardholder data, along with ongoing monitoring to maintain certification.

Can Firethorne work alongside an internal IT department?2025-09-16T17:29:20+00:00

Yes. We frequently provide co-managed services, where Firethorne handles compliance oversight, 24×7 monitoring, and reporting while your internal team manages daily IT operations.

How does Firethorne prepare financial organizations for regulatory audits?2025-09-16T17:29:00+00:00

We perform detailed risk assessments, create or update policies, and provide audit-ready documentation mapped to each applicable framework. Our evidence packages include control mappings, incident response plans, and continuous monitoring reports to simplify examiner reviews.

Which regulations does Firethorne help financial institutions meet?2025-09-16T17:28:36+00:00

We align technology and policies with key regulations such as GLBA (Gramm–Leach–Bliley Act) Safeguards Rule, PCI-DSS, SOX, FINRA cybersecurity guidelines, NIST Cybersecurity Framework (CSF), and relevant state privacy laws. Our approach ensures that your systems and documentation are ready for regulatory examinations.

Can you assist with moving EHR systems or patient portals to the cloud?2025-09-16T16:37:59+00:00

Yes. We design secure cloud and hybrid environments for EHR and practice management platforms, implementing encryption, identity management, and HIPAA-aligned access controls to protect ePHI during and after migration.

Are Firethorne’s services performed offshore?2025-09-16T16:37:35+00:00

No. All consulting, monitoring, and support are provided by our 100% US-based team, helping you maintain HIPAA and ITAR compliance and eliminating supply-chain risk.

Can you work alongside an internal IT department?2025-09-16T16:37:09+00:00

Yes. We frequently provide co-managed services, where Firethorne handles compliance oversight, monitoring, and security improvements while your in-house team manages day-to-day operations.

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