Firethorne Tech

Managed IT Services

Microsoft 365 management

M365 is a security platform, not just a productivity suite — but only if it's configured like one. We manage licensing, identity, devices, data protection, and email security so your environment is secure, compliant, and audit-ready.

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Why Microsoft 365 management

We configure and manage Microsoft 365 to maximize productivity while aligning with compliance frameworks like CMMC, HIPAA, PCI-DSS, and ISO 27001. From security policies to licensing optimization, the goal is the same: an environment that works for your people and stands up to scrutiny.

Seven core management areas

The full surface of your tenant, managed as one system.

Licensing & Optimization

Business Premium, E3, and E5 tiers plus add-ons like Defender for Office 365 and Purview — the right licenses for your requirements, with cost control built in.

Identity & Access Management

Microsoft Entra ID (formerly Azure AD), MFA, conditional access, and role-based access control — mapped to NIST and CMMC requirements.

Device & Endpoint Management

Microsoft Intune deployment with security policies, patching, device compliance, and system hardening across your fleet.

Data Protection & Compliance

Microsoft Purview: data classification, sensitivity labels, retention policies, and DLP across Exchange, OneDrive, Teams, and SharePoint.

Email & Collaboration Security

Defender for Office 365 — anti-phishing, anti-malware, sandboxing, and mail flow rules — plus secure Teams and SharePoint settings.

Monitoring & Reporting

Auditing, compliance scoring, SIEM integrations, and reports that map directly to the compliance controls you answer for.

Backup & Recovery

Cloud-based backup for Exchange, OneDrive, SharePoint, and Teams — because Microsoft's built-in resiliency is not a backup.

Two ways to engage

Project-Based Hardening

A focused engagement to configure and secure your tenant — identity, devices, data protection, and email security brought up to standard, then handed back.

  • Fixed scope
  • Co-managed friendly

Ongoing Management

We run M365 as part of your managed services: licensing, policy upkeep, monitoring, reporting, and the steady configuration work that keeps the environment compliant.

  • Ongoing
  • Fully managed

Frequently asked questions

Does Microsoft 365 make us compliant automatically?

No. M365 provides the tools, but they must be configured and managed correctly to meet any framework. An out-of-the-box tenant is not a compliant tenant — that's exactly the gap this service closes.

Do we need a specific license tier for advanced security?

Yes. Advanced features — Defender for Office 365, conditional access, and DLP among them — require Microsoft 365 Business Premium, E3/E5, or equivalent licensing. We'll tell you which tier your requirements actually demand before you buy.

Doesn't Microsoft back up our data?

Not in the way most people assume. Microsoft provides resiliency, not long-term backup — deleted items are recoverable only for a limited time. Independent backup of Exchange, OneDrive, SharePoint, and Teams is essential, and it's part of how we manage M365.

How does M365 management support CMMC and NIST 800-171?

MFA, log retention, role-based access control, Intune device policies, and auditing align directly with CMMC and NIST 800-171 controls. We map each policy we deploy to the control it satisfies, so the configuration doubles as evidence.

Ready to secure and optimize Microsoft 365?

Tell us about your tenant and your requirements. We'll show you what's misconfigured, what's missing, and what the right license tier actually costs.

Schedule a Consultation