Managed IT Services

MSP support packages

Published per-device pricing — because not every IT provider understands the demands of regulated industries, and fewer still will put their prices on the page.

Managed services offerings

Per-device pricing across endpoints, servers, and network devices. What you see is what it costs.

Standard Endpoint

$175/month per device

Unlimited US-Based Helpdesk Support
Remote Monitoring & Management (RMM)
Windows Patch Management & Updates
Endpoint Detection & Response (EDR)
Cloud Backup & Recovery for Endpoint Data
Basic Microsoft 365 Email Security Configuration
Strategic IT Guidance

Elite Endpoint

$225/month per device

Everything in Standard, plus:

Advanced Microsoft 365 Email Security Management
Proactive Endpoint Hardening
Enhanced Monitoring & Compliance Reporting
Priority Escalation for critical issues
On-Site Support (as needed)

Servers & Infrastructure

$100/month average per device

Proactive Monitoring & Maintenance
Backup & Disaster Recovery (BDR)
Patch & Firmware Management
Compliance Alignment
On-Site Support (as needed)

Network Devices

$100/month average per device

24/7 Monitoring & Alerting
Firmware & Configuration Management
Firewall Policy & Rule Review
Compliance-Aligned Configurations
On-Site Support (as needed)

Add-on services

Extend any package with the specialized services your environment or your auditors call for.

Security & Compliance

Deeper security coverage layered on top of your support package.

Vulnerability Scanning
Penetration Testing
SOC & Managed SIEM
Advanced Cloud Security

M365 & Cloud

Full management of your Microsoft cloud stack beyond the basics.

M365 License Management
Intune & Endpoint Manager
Defender & Purview
Azure Management

Network & Infrastructure

Specialized network engineering for more complex environments.

OT/IT Network Support
Advanced Firewall Management
VPN & Remote Access
Wireless Optimization

User Productivity & Awareness

Reduce the risk that lives between the keyboard and the chair.

Security Awareness Training
Privileged Access Management
Shadow IT Discovery

Note: advanced security features — including Microsoft Defender for Office 365, conditional access, DLP (data loss prevention), and advanced mail flow rules — require Microsoft 365 Business Premium, E3/E5, or equivalent licensing.

Frequently asked questions

Do we have to buy everything?

No. Services are modular — you select only the offerings you need. Packages cover the device types you actually have, and add-ons are exactly that: optional.

Will support ever be handled offshore?

No — 100% US-based support team, no offshoring, ever. Every call, ticket, and project is handled by our in-house team.

How fast do you respond?

Most tickets are acknowledged within minutes, and critical issues are escalated immediately. Elite Endpoint adds priority escalation on top.

How does this help with compliance?

Packages align with CMMC, NIST 800-171, HIPAA, PCI-DSS, and ISO 27001 — managed IT isn't just about fixing problems, it's about building a secure, compliant technology foundation.

Let us focus on IT so you can focus on your business

Send us a device count and a rough picture of your environment — we'll come back with a clear, line-item proposal at these prices.